Privacy Policy

Effective Date: March 2, 2026

Last Updated: March 2, 2026

1. Introduction

Pearl Labs, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website creaitivapp.com and use our services.

If you do not agree with the terms of this Privacy Policy, please do not access the website.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (if applicable)

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

Google User Data

When you connect your Google account to our application, we may access certain Google user data, specifically related to your Google Ads (AdWords) account. This may include, but is not limited to, your account information, campaign data, ad performance metrics, and other data available through the Google Ads API.

How We Use Google User Data

We use your Google Ads data solely to provide you with features and services within our application, such as displaying your ad performance, managing your campaigns, and generating reports. We do not use your Google user data for any purposes unrelated to the core functionality of our application.

Data Sharing and Disclosure

We do not sell, trade, or rent your Google user data to third parties. Your Google user data is not shared with any external parties except as necessary to provide our services, comply with legal obligations, or with your explicit consent.

Data Retention and Deletion

We retain your Google user data only as long as necessary to provide you with our services or as required by law. You may request the deletion of your Google user data at any time by contacting us at admin@creaitivapp.com. Upon such a request, we will delete your Google user data from our systems within a reasonable timeframe.

User Control

You can revoke our application's access to your Google account at any time via your Google account security settings. If you do so, we will no longer be able to access your Google user data.

3. How We Use Your Information

We may use the information we collect to:

  • Provide and manage our services
  • Respond to inquiries
  • Send transactional communications
  • Send appointment reminders
  • Send service-related notifications
  • Send promotional or marketing messages (if you have opted in)
  • Improve our website and services

4. SMS Communications

If you provide your phone number, you may receive SMS messages from Pearl Labs, LLC related to:

  • Appointment reminders
  • Account notifications
  • Service updates
  • Promotional offers (if applicable and consented)

Message frequency may vary.

Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact us at admin@creaitivapp.com.

Consent to receive SMS messages is not a condition of purchase.

5. How We Obtain Consent

We collect SMS consent through:

  • Website forms
  • Unchecked opt-in checkboxes
  • Written agreements
  • Verbal consent (if applicable)

By submitting your phone number, you expressly consent to receive SMS communications from Pearl Labs, LLC as described above.

6. Sharing of Information

We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing purposes.

We may share information with trusted service providers (such as messaging platforms, CRM systems, and payment processors) solely for operational and service delivery purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Your Rights

You may:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications

To exercise your rights, contact us at admin@creaitivapp.com.

9. Cookies

We may use cookies and similar technologies to enhance user experience and analyze website traffic.

You may disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

Pearl Labs, LLC (creaitivapp.com)
1060 Ave. Ashford
PH1
San Juan, PR 00907
admin@creaitivapp.com